Privacy Policy — Twin Lake Trucking, LTD
Effective Date: 08/01/2025
Twin Lake Trucking, LTD (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and any other details you voluntarily provide through our forms or communications.
- Non-Personal Information: Browser type, IP address, device information, and browsing activity collected through cookies or analytics tools.
2. How We Use Your Information
We may use the information we collect from you to:
- Provide and manage our transportation and logistics services.
- Respond to your inquiries and requests.
- Improve our website, customer service, and offerings.
- Send service updates, promotional information, or other communications (only if you have opted in).
3. How We Share Your Information
We will not sell, rent, or trade your personal information. We may share information only:
- With trusted service providers who help us operate our business.
- When required by law or legal process.
- To protect our rights, safety, or property.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze traffic patterns. You can disable cookies through your browser settings, but some website features may not function properly.
5. Security
We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information below.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Twin Lake Trucking, LTD
1 Twin Lake Dr., East St. Louis, IL 62203
Email: Matt@twinlaketrucking.com
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.